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When it comes to IT, easy set-up, flexibility, and savings are music to the ears of any owner of a small- or mid-sized business (SMB). These are all features that contribute to the success of Voice over Internet Protocol, or VoIP. The technology was built on a strong foundation that has allowed it to move […]

Firefox may not be as ubiquitous as it used to be, but it remains a powerful browser. Make sure you’re taking full advantage of its capabilities by using these tools: Firefox’s secret tweak interface Catering to the more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding. […]

Business continuity is often overlooked until it’s too late. But with the cloud on their side, IT departments and business owners can more easily adopt this strategy to help avert the next outage. Here’s how the cloud benefits implementations of business continuity. Better uptime Backing up to an internal drive or an external hard drive […]

Security audits are an excellent way to set the benchmark for your company’s data integrity. It is also a reliable way of identifying gaps in your system before they can be exploited by hackers. Auditing and the security strategy Audits are necessary to maintain system integrity and uphold quality. These system checks help identify security […]

Denial-of-service (DoS) attacks are nothing new. But most businesses have no idea how to prevent this type of attack on their Voice over Internet Protocol (VoIP) system. If you’re one of those businesses, we have everything you need to know right here. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a […]

Data breaches are a common occurrence in today’s business environment. While many businesses have turned to cloud apps for better productivity, scalability, and savings, some worry that the cloud is more vulnerable to data breaches than an on-premises data center. The truth is that any computing environment is vulnerable if you don’t take steps to […]

Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses (SMBs). The huge investment required to hire data-delving specialists makes us think BI is only for larger organizations. But this is no longer the case. Not only does a growing selection of self-service tools make BI more affordable for SMBs, but […]

Mobile technology has drastically changed the way we live. And just as many people have “cut the cord” in their homes and now rely on their smart devices, businesses are now adopting the bring your own device (BYOD) trend culture. But BYOD also opens your organization up to cybersecurity risks. Here’s how you can improve […]

For many small- to medium-sized businesses (SMBs), resources can be scarce and, very often, IT takes a back seat. Hyperconverged IT infrastructures are a great way to keep your IT updated without the heavy expenses normally associated with it. What are hyperconverged infrastructures? In a traditional IT environment, networking, server, and storage hardware need to […]

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look. What is theft of […]