Blog

Hurricanes are a common occurrence in many parts of the United States. Not only do they destroy property and endanger lives, but they can also disrupt your business’s operations. In this blog, we offer tips on how you can ensure fast access to your data following a disaster and immediately get back to business. Determine […]

Some of the most well-known companies in the world, including Sony Pictures, Home Depot, Adobe, and eBay, have been victims of cyberattacks. While major corporations like these are high-profile targets for hackers, small- and medium-sized businesses are not exempt from data breaches. And because it may be difficult or impossible to undo any damage caused […]

Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically […]

Nowadays, it’s near impossible to maintain 100% privacy when browsing the web. A variety of malicious actors lurk in the background, whether you’re searching on Google, checking your social media feeds, or accessing business programs online. The fact is that everyone who browses the internet is vulnerable to cyberthreats. Here are a few ways to […]

Investing in new IT tools is one of the best ways to improve your business’s efficiency, data security, and ability to serve your customers. But it won’t always produce the outcomes you want if you go about it haphazardly. When purchasing new technology, make sure to avoid these mistakes. Spending without finding the perfect fit […]

Cybercriminals are getting more creative in infecting computers with malware, and users must step up in order to protect their devices. To stay one step ahead of cybercriminals, you should learn more about their more insidious tricks such as watering hole attacks. Here’s what you need to know about these attacks and how you can […]

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free. To cater to your out-of-office […]

As more and more solutions are made available in the cloud, more and more small- and medium-sized businesses (SMBs) are flocking to use them. One increasingly popular solution is cloud-based enterprise resource planning (ERP). If you want to integrate your systems using an ERP program, then you should seriously consider a cloud-based ERP solution. Define: […]

A cloud-based order management system (OMS) is a powerful and intuitive tool for tracking orders, sales, and inventory as well as streamlining the processes involved in order fulfillment. Learn more about this essential tool and its many benefits to eCommerce businesses. First off, we need to clarify that an inventory management system is not the […]

You’ve probably heard it said that not all hackers are dangerous. That’s true, of course. For instance, white hat hackers hack into a system to uncover vulnerabilities and boost its protection against cyberthreats. However, we won’t be talking about white hat hackers in this blog. Instead, we’ll take a close look at five types of […]