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You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent […]

Technology has long shaped how businesses engage with customers, from tools such as the telephone to modern innovations such as email. Today, artificial intelligence (AI) is revolutionizing how businesses use Voice over Internet Protocol (VoIP) systems, particularly by making customer interactions smarter and more impactful. Read on to learn how AI tools are transforming VoIP-based […]

A multicloud strategy leverages multiple cloud service providers to meet your business’s various needs. While this approach can offer increased flexibility, enhanced security, and improved performance, it also introduces complexity in management and cost tracking. Understanding the balance between the benefits and challenges of a multicloud arrangement is key to maximizing this setup. Why adopt […]

Businesses are vulnerable to a range of disruptions, including server failures, unexpected power outages, and natural disasters. To mitigate the damage and ensure your company remains operational, it’s crucial to have a business continuity plan (BCP). This article outlines five key BCP tactics every company should implement — strategies that can save you time, money, […]

The biggest security threats aren’t always the ones banging on the front door. A recently uncovered flaw shows that hackers can abuse a Microsoft 365 feature to send malicious emails that appear to originate from inside your company. Because they look like internal mail, they often bypass traditional security filters, making them particularly dangerous. The […]

Voice over Internet Protocol (VoIP) has revolutionized communication, especially in remote and hybrid work environments. Businesses adopting VoIP can choose between softphones and hardphones, each offering unique benefits. This blog post compares the two, helping you choose the best fit for your business communication needs. VoIP softphones VoIP softphones are software applications that enable calls […]

In recent years, public cloud services have dominated the business landscape, promising scalable solutions and cost savings. However, as organizations tackle the challenges of AI integration, stringent security regulations, and workload optimization, many are reconsidering their public cloud-only approach. Today’s private cloud offers unmatched flexibility, security, and control, prompting enterprises to adopt a hybrid cloud […]

As the digital world becomes increasingly complex, finding ways to protect personal and business information is more important than ever. Traditional passwords have long been the go-to solution for securing online accounts, but they come with a variety of vulnerabilities. Passkeys offer a more secure and streamlined alternative, reducing the risks associated with passwords and […]

Voice over Internet Protocol (VoIP) systems have emerged as a vital communication tool for businesses of all sizes. However, when these systems fail, it can negatively impact operations, productivity, and customer relationships. To prevent costly downtime, consider these seven strategies for keeping your VoIP system running smoothly and your business connected. Pick a dependable VoIP […]

Security concerns are on the rise as more businesses adopt multicloud environments. But there’s no need to fret. This article shares eight actionable tips to help organizations like yours secure their multicloud ecosystems, from building a centralized security authority to implementing robust access controls. Establish centralized security leadership A single team should handle your overall […]