Blog

Microsoft Power BI and Office 365 analytics

As machine learning, digital storage, and analytics software get more advanced, data is becoming more valuable than ever. Even businesses that don’t rely on data to operate are starting to find ways to get more value out of their information. Microsoft’s newest platform is an excellent example of that — and it’s free! What is […]

5 ways to ensure the Cloud’s affordability

Cloud computing saves businesses a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that there are hidden costs associated with Cloud services. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked. Minimize […]

Google adds anti-phishing features on Gmail

Cybercriminals have been relentless throughout 2017. In the past couple of months, hackers discovered new malware strains and software vulnerabilities that have overwhelmed thousands of businesses worldwide. But despite these new attacks, hackers still have an old, yet effective trick up their sleeves: phishing scams. To this day, sending fraudulent emails to steal sensitive information […]

Dispelling the myths about containers

Business owners barely had time to acquaint themselves with virtualization before the next trend stormed onto the scene. Although container and virtualization applications both allow users to divvy up software and hardware more efficiently, containers have many advantages over virtualized machines. There are a number of misunderstandings though, and it’s time to set the record […]

Avoid customer frustration with these tips

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction. […]

Marketing your SMB with Pinterest

Last October, Pinterest launched its first paid advertising service, “Promoted Pins,” which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins” was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips […]

Basic PC fixes are costing you money

When your employees seek your IT security staff’s help to fix their personal computer (PC) problems, it’s often perceived as a productive use of everyone’s time. After all, employees must have working computers and IT professionals are expected to resolve any technology issues. What doesn’t get acknowledged, however, is that instead of troubleshooting technical problems, […]

Hurricane season DR tips

The chances of your business being hit by a hurricane are slim. But this year, the odds are actually alarming — the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes. If you don’t want to fall victim to data loss and tarnish your business’s reputation in the process, read on. […]

SEO considerations for your sites’ images

When working with web platforms like WordPress, there are three letters that induce anxiety in any business owner: SEO (search engine optimization). It’s one of the most confusing aspects of running a modern business, and web apps that rate your SEO with no more than a red or green light don’t make it any easier. […]

NSA-approved: mobile virtualization

Server and desktop virtualization have been improving computing efficiency and data security for years. But with all the talk about mobile BYOD policies and corporate data protection on smartphones, the National Security Agency (NSA) believes virtualization is the key to true security. Here’s what you need to know: US government approved The NSA maintains a […]