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Virtualization has become commonplace in small- to medium-sized businesses (SMBs). After all, the idea of gaining the benefits of having an IT infrastructure without actually having to purchase pricey and space-consuming physical equipment makes it an appealing option. While virtualization is popular, migrations from physical to virtual systems are not always successful. Following are six […]

As a small- and medium-sized business, you can’t miss out on this opportunity to leverage Google’s search results. With Google Posts, businesses can create content highly ranked in Google search results for their names, even without having a website. Here’s how this works. What they can do Google Posts allow users to communicate directly in […]

If you’re making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you’re still getting accustomed to your new telephone system, or you’re simply unaware of your VoIP data, here are five things you can do to benefit from it. Time/Date data The information […]

Protecting yourself, your employees, and your business when you’re using the internet is necessary if you want to remain safe, productive, and profitable. Given the proliferation of phishing attacks, hacks, and online fraud, we all need to ramp up our online security measures. Here are some ways to bolster security using browser extensions. Prevent browser […]

Successful businesses make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute. So, if you’re looking to increase staff efficiency, consider the following methods to implement technology into your day-to-day business operations. Change office communication To increase efficiency, set up instant messaging software […]

Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes to verifying users’ identity, there are two types of authentication used: two-step and two-factor. These two are so similar, many confuse one with the other. Learn the difference between the […]

Office 365, the cloud-based version of Office, is one of the most popular software suites used by small- to medium-sized businesses (SMBs) today. With an ever-increasing number of companies migrating to this solution, it’s not surprising that many others are considering making the move. However, there’s always a chance of migration failure. Learn how to […]

Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

You’ve probably heard that virtualization saves money, but how can you take advantage of this? Did you know that choosing not to virtualize can hurt your business? Answer these four questions to discover why virtualization is good for you.  Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If […]

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]